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Electrical Service Restorations

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Last updated January 2025

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Resources for Electrical Services

All West Maui customers who could have their power restored have been brought back online in the area. For returning customers looking to start the rebuilding process on their parcels, either with temporary or permanent electrical service, please see the following presentation provided by Hawaiian Electric representatives at the Lahaina Homeowners Meeting on Sept. 26, 2024 (timestamp at 46:00) or download the presentation (PDF).

For more on the customer interconnection process, please visit Hawaiian Electric’s Upgrade, Modify, or Install Service web page or call Hawaiian Electric's Customer Installations at (808) 871-2390 or email ci@hawaiianelectric.com. Hours: Monday to Friday, 7 a.m. to 3:30 p.m.

For more information, visit Rebuilding West Maui | Hawaiian Electric

January 2025

Enhanced Wildfire Safety Strategy

Hawaiian Electric plans to deploy new technology, fortify infrastructure, minimize fire hazards and expand community partnerships to significantly reduce the risk of a wildfire started by its equipment, actions detailed in a new Wildfire Safety Strategy.

The 3-year safety blueprint is an expansion of a plan first created by Hawaiian Electric in 2019 and updated in 2023 in the months after the August 2023 windstorm and wildfires on Maui. The enhanced plan, which was filed for review by the Public Utilities Commission, underscores the recent emergence of extreme weather events as requiring a coordinated effort by many organizations and supportive public policy to keep communities safe.

Learn more about the Wildfire Safety StrategySee the full Wildfire Safety Strategy (PDF)
Sept. 26, 2024

HECO presentation

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