Resources for Electrical Services
All West Maui customers who could have their power restored have been brought back online in the area. For returning customers looking to start the rebuilding process on their parcels, either with temporary or permanent electrical service, please see the following presentation provided by Hawaiian Electric representatives at the Lahaina Homeowners Meeting on Sept. 26, 2024 (timestamp at 46:00) or download the presentation (PDF).
For more on the customer interconnection process, please visit Hawaiian Electric’s Upgrade, Modify, or Install Service web page or call Hawaiian Electric's Customer Installations at (808) 871-2390 or email ci@hawaiianelectric.com. Hours: Monday to Friday, 7 a.m. to 3:30 p.m.
For more information, visit Rebuilding West Maui | Hawaiian Electric
April 16, 2025
Hawaiian Electric Company's presentation on its Wildfire Safety Strategy
Hawaiian Electric Company's presentation on its Wildfire Safety Strategy from the Lahaina Community Webinar on April 16, 2025. Colton Ching, HECO senior vice president of planning and technology, shares how the company has been deploying new technology, fortifying infrastructure and minimizing fire hazards as well as expanding community partnerships to significantly reduce the risk of a wildfire started by its equipment as part of the company’s Wildfire Safety Strategy.
January 2025
Enhanced Wildfire Safety Strategy
Hawaiian Electric plans to deploy new technology, fortify infrastructure, minimize fire hazards and expand community partnerships to significantly reduce the risk of a wildfire started by its equipment, actions detailed in a new Wildfire Safety Strategy.
The 3-year safety blueprint is an expansion of a plan first created by Hawaiian Electric in 2019 and updated in 2023 in the months after the August 2023 windstorm and wildfires on Maui. The enhanced plan, which was filed for review by the Public Utilities Commission, underscores the recent emergence of extreme weather events as requiring a coordinated effort by many organizations and supportive public policy to keep communities safe.
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